February 17th, 2025

Improved

Improved WAF Controls: Temporary Whitelisting for Admin Access

From the start, our goal has been to provide seamless security and performance through our built-in CDN and Web Application Firewall (WAF). However, some customers experienced issues accessing their WordPress admin after enabling the WAF. To solve this, we’ve introduced a new setting that allows temporary browser whitelisting—giving you access when you need it, without compromising security.

What's New

We've added a new Web Application Firewall (WAF) setting to make it easier to access protected areas of your site, such as the WordPress admin panel, when the CDN and WAF are enabled. This update addresses common access issues reported by customers after enabling the WAF.

How It Works

  • Available When CDN is Enabled – This setting only appears if your site has both the CDN and WAF enabled. If the CDN is disabled, this option will not be available.

  • Whitelist Browser for WP Admin Access – A new option under Security allows you to temporarily whitelist your browser, bypassing the WAF for your current session. This ensures you can access WP Admin and other restricted areas without firewall interference.

  • Session-Based Whitelisting – The whitelist applies only to your current browser session. The WAF will be re-enabled once you close and reopen your browser.

  • Clearer Messaging – If your site does not have the CDN enabled, the dashboard will now indicate that this setting requires both the CDN and WAF to function. Additional improvements are planned to make this even clearer.

We’re continuing to refine our CDN settings to improve security controls and address common customer concerns. Stay tuned for more updates.